Privacy & Cookies Policy

MacDonald & Muir Ltd is committed to protecting your privacy. This privacy & cookies policy ("Privacy Policy") explains our data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to our processing please contact us at

Information Collected

MacDonald & Muir Ltd collects the details provided when you enter our website ( or and the use of it. We will collect additional information in connection with your participation in The Glenmorangie Cask Masters programme offered by us and information you provide when giving us feedback. Mandatory information to be provided is identified as such by an asterisk. We also monitor customer traffic patterns and site use which enables us to improve the service we provide. So that we can monitor the popularity of our websites, understand what pages visitors are looking at and how often visitors come to our site, and identify the source of new business, we collect data in web access lots and via cookies. This data is entirely anonymous and doesn't identify individual users. This means that there is no reasonable way for us to identify the individual person this data was collected from.

MacDonald & Muir Ltd may transfer data outside the E.E.A. (European Economic Area) and all steps will be taken to ensure the protection of data in such an instance.

Any personal data collected by The MacDonald & Muir Ltd from you for the use of the purposes listed in the Privacy Policy is governed by Scottish law, specifically the provisions of the Data Protect Act 1998.

Use Of Your Information Your Preferences

We will use your information to provide and personalise our service. We may also use your contact details to communicate with you. We may use your information to send you offers and news about Glenmorangie, its products and services. We may contact you by post, email, telephone or fax for these purposes.

Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

Disclosures Of Your Information

Please note MacDonald & Muir Ltd will never pass your personal data to anyone else, except:

  • when you have given your prior consent to such communication to a third party,
  • for any successors in title to our business,
  • suppliers that process data on our behalf both in the UK and abroad, and,
  • when we are required by a judicial authority or any other administrative authority to provide it with such information

We may also use and disclose information in aggregate (so that no individual customers are identified) for marketing and strategic development.

Retention Of Data

Data is retained for a period appropriate to the purposes for which it was collected and is, by default, destroyed at the end of a one (1) year period following their collection date.

Please note however that:

  • data related to subscription of current services (for instance newsletters) will be destroyed 1 month after you have notified MacDonald & Muir Ltd that you want to unsubscribe to such services, and,
  • data related to the Glenmorangie Cask Masters programme will be destroyed 1 year after the end of this programme


MacDonald & Muir Ltd and its provider have made every reasonable effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties.

However and despite our implemented technical and organizational security measures, MacDonald & Muir Ltd and its provider do not control each and every risk related to the use of the Internet, and therefore warns the site users of the potential risks involved in the functioning and use of the Internet.

Other Web Sites

Our web site may contain links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Access Rights

You have a right to access the personal data that is held about you. To obtain a copy of the personal information The Glenmorangie Company Ltd holds about you or to correct any mistakes, please write to us at the following address.

The Marketing Department, MacDonald & Muir Ltd, 45 Leith Street, Edinburgh, Scotland EH1 3AT.


'Cookies' are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work on MacDonald & Muir Ltd uses cookies for a number of purposes, for instance to enable us to keep track of browsing patterns and build up a profile of site usage. Most browsers allow you to turn off the cookie function.

You can disable cookies in your web browser. However, this may disable all cookies used by your browser, including those from other websites, which may cause certain settings or information to be altered or lost. Disabling cookies may change your browsing experience on the site, or may make navigating around the site more difficult.

You can disable cookies in your web browser as follows:

Microsoft Internet Explorer 6.0 and above:

  1. Go to "Tools", then "Internet Options".
  2. Click on the "Privacy" tab.
  3. Use the cursor to select the level you require.

Microsoft Internet Explorer 5:

  1. Go to "Tools", then "Internet Options".
  2. Click on the "Security" tab.
  3. Select "Internet", then click on "Custom Level".
  4. Under "cookies", select the option you want.

Netscape 6.x and 7.x:

  1. Click the "Edit" menu, then "Preferences".
  2. Privacy and security.
  3. Cookies.


  1. Go to "Tools", then "Options".
  2. Click on the "Privacy" setting.

Safari 3.x for Mac OS X:

  1. Click the "Edit" menu.
  2. Click the "Preferences" option.
  3. Click the "Security" option.
  4. Click "Display cookies".

Changes To Our Privacy Policy

We may make changes to this Privacy Policy. We will ensure that you are informed of such changes, either via a special message on the site, or via a customized notice, for example when we send newsletters.

Protection Of Persons Under Legal Alcohol Consumption And Purchasing Age

Further to the terms & conditions of use governing the use of the site, we do not collect any data or information concerning persons who are under legal alcohol consumption and/or purchasing age in their country of residence, but make no guarantees to this effect in the case of persons who are mis-representing themselves falsely when using the site.